Aliases

Admin portalZones, hubs & SLAUpdated today

Aliases are other names for a city or zone. They let Fleetics place an address even when it is spelled differently.

Before you start

Edit the aliases of a city or zone

Open the ⋯ menu of a city or zone and choose Edit aliases.

Areas › Edit aliasesSample screen

Aliases · Al Olaya✕

1Added by Fleetics Olaya District

العليا

Olaya

Olaya Street

3“Olaya Street” already points to Al Sulimaniyah

4Add alias

CancelSave

Added by Fleetics. Names that come with the zone. You can read them but not change them.
Your aliases. One name or spelling on each line, Arabic names included. ✕ removes a line.
The clash check. In one city, an alias can point to only one zone. If it already belongs to another zone, the message names that zone.
Add alias adds a line.

Export your aliases as a file, edit it, and import it back.

Areas › ZonesSample screen

Import aliases. Upload the aliases file with your changes.
Export aliases. Downloads every city and zone with its type and aliases, ready to fill in and import back.

TipExport first and edit that file, so its columns are right.

Fleetics checks every row before it saves anything.

Areas › Import aliasesSample screen

Import aliases✕

aliases.csv · 120 rows

1Row 14 · Riyadh · Al Olaya · “Olaya Street” already points to Al Sulimaniyah

2Nothing is saved until every row is valid.

CancelImport

Problems are listed row by row. A row that clashes with another zone’s name or alias is shown with the reason. Fix the file and upload it again.
All or nothing. If one row is invalid, no alias is saved.

Orders from stores, the API, imports and the portals are accepted when their city or district text matches a name or an alias.
Matching ignores capital letters, spaces, hyphens, “Al” and “ال”, and the different forms of Arabic letters. “Olaya” finds Al Olaya.
The search on the Zones tab looks at aliases too.

Screens are simplified drawings with sample data. Your portal may look a little different, but the names and steps are the same.

Can one alias belong to two zones?

Not in the same city. The form tells you which zone already has it.

Can I use Arabic names?

Yes. Add them as aliases.

Can I change the names Fleetics gave a zone?

No. They are shown for reading. Add your own spellings as aliases.

Was this helpful?