Box types
Keep the list of box sizes your company uses for multi-box orders and Box rules.
Before you start
- Your role can change Rates.
1
Open Box types
Switch to Box types beside the title.
RatesPackage rulesAdditional chargesBox types1New box type⋯
2
| Name | Size L×W×H | Default weight | Status | |
|---|---|---|---|---|
| Small | 25 × 20 × 15 cm | 1.0 kg | Active | ⋯ |
| Medium | 40 × 30 × 30 cm | 1.5 kg | Active | ⋯ |
| Pallet | 120 × 80 × 100 cm | — | Inactive | ⋯ |
- New box type opens the box type dialog.
- The list. Each box type has a size and an optional default weight. An Inactive box type is not offered on new orders. Merchants can also have box types of their own.
- Delete works for a box type that was never used: no package rule names it and no order has it. A used box type shows why, and can only be made Inactive.
2
Add or edit a box type
Give the box a size and, if you like, a default weight.
New box type✕
Medium
40
30
30
1.5
Active
CancelCreate box type
- Size. Length, width and height in cm. When someone picks this box type on an order, the size is filled in. The size also sets the volume weight.
- Default weight. Optional. When the box type has one, picking it fills in the box’s weight.
- Status. Active or Inactive. Inactive box types are not offered on new orders.
Screens are simplified drawings with sample data. Your portal may look a little different, but the names and steps are the same.
Common questions
Can a merchant have its own box types?
Yes. They are added in the merchant’s Settings, and they appear next to yours on Create Order. See “Order form, order IDs, box types and pricing”.
Why can I not delete a box type?
A package rule names it, or an order has it. Make it Inactive instead.
Where are box types used?
On orders with several boxes, and in Box rules and the Box type condition.
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