VAT and pricing settings in Rates

Admin portalRates & financeUpdated today

See the settings that shape every price, and bring older rules under VAT.

Before you start
  • VAT is switched on or off in Settings, not in Rates. Switching it affects new orders only; existing orders keep their VAT.
1

Check the pricing settings

Open the page ⋯ menu and choose Pricing settings.

Pricing settingsSample screen
Pricing settings✕
1
Volume weight divisor5000Weight roundingUp to 0.5 kgExtra weight chargingIn proportionVAT rate15 %Prices enteredWithout VAT
2Change in Settings →
  1. A read-only summary. The volume weight divisor (volume weight is length × width × height in cm ÷ the divisor), the weight rounding step (0.5 kg, 1 kg or none), whether extra weight is charged in proportion or per started kg, the VAT rate, and whether prices are entered with or without VAT.
  2. Change in Settings opens Settings, where you change these.
2

Bring old rules under VAT

Rules and charges created before VAT was on show “No VAT”.

RatesSample screen
RatesPackage rulesAdditional chargesBox typesNew rule2⋯
RuleTypePrice
Gulf exportPR-105 Active1 No VATFlexibleSAR 603 kg + 10/kg⋯
Riyadh next dayPR-101 ActiveFlexibleSAR 183 kg + 3/kg⋯
  1. No VAT. VAT applies is off for this rule, so it is zero-rated.
  2. Press ⋯.
  3. Apply VAT to all rules. Shown when your company VAT is on and some rules have VAT off. It switches VAT applies on for every rule, for new orders only.

Screens are simplified drawings with sample data. Your portal may look a little different, but the names and steps are the same.

Common questions

A rule shows “No VAT” although my company VAT is on.

VAT applies is off on that rule. Switch it on in the rule, or use Apply VAT to all rules.

Where do I change the VAT rate or the volume weight divisor?

In Settings. Pricing settings in Rates only shows them.

Does a VAT change affect old orders?

No. Old orders keep their price and their VAT.

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